Terms and Conditions
Effective as of 4/20/25
Welcome to LunaLuxe Aesthetics and Wellness. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Services
LunaLuxe Aesthetics and Wellness provides aesthetic and wellness treatments, including but not limited to SkinPen, VI Peel, and neuromodulator (Tox) treatments. All services are provided by licensed professionals in accordance with local regulations.
2. Eligibility
Clients must be at least 18 years old or have parental consent to receive services. We reserve the right to decline treatment based on professional assessment or health contraindications.
3. Appointments & Cancellations
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Appointments can be booked online, by phone, or in person.
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A valid credit card may be required to hold your appointment.
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Cancellations require a minimum of 24 hours’ notice. Cancellations made less than 24 hours prior may incur a $50 fee.
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No-shows may be charged 100% of the scheduled service.
4. Payments
Payment is due at the time of service. We accept cash, credit/debit cards, and valid gift cards. Prices are subject to change without notice.
5. Refund Policy
All services are final sale and non-refundable once rendered. Unopened retail products may be returned within 7 days of purchase with a receipt. See our full Refund Policy for details.
6. Results Disclaimer
Individual results may vary. While we strive for excellence, we do not guarantee specific outcomes as results depend on individual skin type, lifestyle, and compliance with post-treatment care.
7. Medical Disclaimer
Our services are non-medical and not intended to diagnose, treat, or cure any medical condition. Always consult with a licensed healthcare provider for medical concerns.
8. Website Content
All content on our website, including text, images, logos, and branding, is the property of LunaLuxe Aesthetics and Wellness and may not be copied or used without written permission.
9. Privacy
We value your privacy. Your personal information is collected and stored securely and will not be shared without your consent. For more details, please see our Privacy Policy.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to this page.